Privacy Policy for The Weight Loss App

Effective Date: 01/12/2026

TABLE OF CONTENTS

1. Introduction
2. Information We Collect
3. How We Collect Information
4. How We Use Your Information
5. How We Share Your Information
6. Data Retention and Deletion
7. Data Security
8. Your Privacy Rights and Choices
9. Cookies and Tracking Technologies
10. Third-Party Services and Links
11. Children’s Privacy
12. California Privacy Rights (CCPA/CPRA)
13. International Data Transfers
14. Changes to This Privacy Policy
15. Contact Us

1. INTRODUCTION

Welcome to The Weight Loss App (“App,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.

1.1 Key Points

• We collect personal information, health data, and usage information
• We use your data to provide personalized weight loss coaching and improve our services
• We do not sell your personal information to third parties
• You have rights to access, correct, and delete your data
• We implement security measures to protect your information
• This is not a HIPAA-covered service

1.2 HIPAA Notice

The Weight Loss App is NOT a HIPAA-covered entity. We are a consumer wellness application, not a healthcare provider, health plan, or healthcare clearinghouse. The Health Insurance Portability and Accountability Act (HIPAA) does not apply to our services. If you have specific medical needs or conditions, please consult with HIPAA-covered healthcare providers.

2. INFORMATION WE COLLECT

We collect several types of information from and about users of our App.

2.1 Personal Information

Personal information that can identify you as an individual, including:

• Account Information: Name, email address, username, password
• Contact Information: Email address, phone number (if provided)
• Profile Information: Age, date of birth, gender, height
• Payment Information: Billing information (processed by third-party payment processors; we do not store credit card numbers)

2.2 Health and Wellness Data

Sensitive health-related information you provide or that is generated through your use of the App:

• Weight Information: Current weight, target weight, weight history, weight trends
• Fasting Data: Fasting schedules, fasting duration, fasting start and end times, fasting goals, fasting adherence rates
• Body Measurements: Body measurements you choose to track (optional)
• Activity Information: Exercise activities, activity levels (if provided)
• Dietary Information: Meal preferences, dietary restrictions, food logs (if provided)
• Health Goals: Weight loss goals, fitness objectives, target dates
• Progress Data: Achievement milestones, progress photos (if uploaded), progress notes

2.3 Usage and Technical Data

Information automatically collected when you use the App:

• Device Information: Device type, operating system, device identifiers (IDFA, Android ID), mobile network information
• Usage Data: Features used, screens viewed, time spent in app, interaction with notifications, button clicks
• Log Data: IP address, access times, app crashes, error logs, performance data
• Location Data: Approximate location based on IP address (we do not collect precise GPS location)
• App Preferences: Settings, preferences, notification preferences, language preferences

2.4 Communications Data

Information from your communications with us:

• Customer support inquiries and correspondence
• Feedback, reviews, and survey responses
• Email communications and responses
• In-app messages and coaching interactions

2.5 Social Media and Third-Party Account Data

If you connect third-party accounts or social media to the App:

• Profile information from connected accounts (name, email, profile picture)
• Information you authorize us to access through third-party services
• Authentication tokens

3. HOW WE COLLECT INFORMATION

We collect information through various methods:

3.1 Information You Provide Directly

• When you create an account
• When you enter information into the App (weight, goals, preferences)
• When you upload photos or content
• When you communicate with customer support
• When you respond to surveys or provide feedback
• When you subscribe to our services

3.2 Automatic Collection

• Through cookies, pixels, and similar tracking technologies
• Through mobile analytics services
• Through app performance monitoring tools
• Through crash reporting services
• When you interact with notifications or emails

3.3 Third-Party Sources

• App Store or Google Play Store (for subscription management)
• Social media platforms (if you connect your accounts)
• Analytics providers
• Advertising networks (for attribution only; we do not show ads)
• Payment processors

4. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes:

4.1 To Provide and Maintain the App

• Create and manage your account
• Deliver personalized fasting plans and weight loss coaching
• Track your progress and display your data
• Generate AI-powered coaching messages tailored to your progress
• Send you notifications about your fasting milestones
• Provide customer support and respond to your inquiries
• Process your subscription payments

4.2 To Personalize Your Experience

• Customize content and recommendations based on your goals and progress
• Adapt coaching messages to your fasting adherence patterns
• Provide insights based on your weight trends
• Remember your preferences and settings
• Deliver content relevant to your weight loss journey

4.3 To Improve Our Services

• Analyze usage patterns to understand how users interact with the App
• Conduct research and analytics to improve our algorithms
• Test new features and functionality
• Monitor app performance and fix technical issues
• Identify and resolve bugs and crashes
• Optimize user experience and app design

4.4 To Communicate With You

• Send you service-related announcements and updates
• Respond to your questions and support requests
• Send you motivational messages and progress updates
• Notify you of new features or changes to our services
• Request feedback through surveys (you can opt out)
• Send marketing communications (you can opt out)

4.5 For Legal and Security Purposes

• Comply with legal obligations and respond to legal requests
• Enforce our Terms of Service and other agreements
• Protect against fraud, abuse, and security threats
• Protect our rights, property, and safety, and that of our users
• Resolve disputes and investigate complaints

4.6 With Your Consent

• For any other purpose disclosed to you at the time we collect the information
• For purposes you specifically authorize

4.7 Aggregated and De-Identified Data

We may create aggregated, anonymized, or de-identified data from your personal information. This data cannot reasonably be used to identify you. We may use this data for:

• Research and analytics
• Product development and improvement
• Industry reports and insights
• Marketing and promotional purposes
• Any other lawful business purpose

Once data is properly anonymized, it is no longer considered personal information and may be used without restriction.

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Cloud Infrastructure: AWS (Amazon Web Services) for data storage and computing
• AI Services: Amazon Bedrock
• Analytics: App analytics providers to understand usage patterns
• Payment Processors: Apple App Store, Google Play Store for subscription management
• Customer Support: Help desk and support ticket systems
• Email Services: Email delivery services for communications
• Crash Reporting: Services that help us identify and fix app crashes

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information and not use it for other purposes.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders, warrants)
• Requests from government authorities or law enforcement
• Legal claims or litigation
• Protection of our legal rights or compliance with legal obligations

5.3 Business Transfers

If we are involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice in the App of any change in ownership or use of your personal information.

5.4 Protection of Rights

We may disclose information when we believe it is necessary to:

• Enforce our Terms of Service or other agreements
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others
• Prevent fraud, abuse, or illegal activity
• Respond to emergencies

5.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

5.6 Public Information

Any information you choose to make public (such as public profile information, if applicable) may be viewed by others.

6. DATA RETENTION AND DELETION

6.1 How Long We Keep Your Data

We retain your personal information for as long as necessary to:

• Provide you with our services
• Maintain your account
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Specific retention periods:

• Account Data: Retained while your account is active and for a reasonable period after account deletion (typically 90 days) to allow for account recovery
• Health Data: Retained while your account is active; deleted within 30 days of account deletion
• Usage Data: Retained for up to 2 years for analytics purposes
• Communication Records: Retained for up to 3 years for customer support and legal purposes
• Financial Records: Retained for up to 7 years as required by law

6.2 Account Deletion

You may request deletion of your account at any time through:

• The App’s settings menu (Account → Delete Account)
• Emailing us at support@twlossapp.com

Upon account deletion:

• Your personal information and health data will be deleted within 30 days
• Some information may be retained in aggregated, anonymized form for analytics
• Some information may be retained as required by law or for legitimate business purposes (fraud prevention, legal compliance)
• Backup copies may be retained for up to 90 days before permanent deletion

6.3 Data Deletion Exceptions

We may retain certain information even after account deletion:

• Information required for legal compliance (e.g., financial records, legal holds)
• Information necessary to resolve disputes or enforce agreements
• Information in backup systems (deleted within 90 days)
• Anonymized or aggregated data that cannot identify you

7. DATA SECURITY

7.1 Security Measures

We implement reasonable administrative, technical, and physical security measures to protect your information:

Technical Measures: - Encryption of data in transit (TLS/SSL) - Encryption of data at rest in our databases - Secure authentication and password hashing - Regular security assessments and vulnerability testing - Intrusion detection and prevention systems - Secure AWS infrastructure with access controls

Administrative Measures: - Limited employee access to personal information (need-to-know basis) - Employee confidentiality agreements - Security training for employees - Regular security policy reviews - Incident response procedures

Physical Measures: - Secure data centers with controlled access - AWS data centers with industry-standard physical security

7.2 No Guarantee of Security

IMPORTANT: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You acknowledge and accept the inherent risks of transmitting information over the Internet.

7.3 Your Responsibility

You are responsible for:

• Maintaining the confidentiality of your account credentials
• Using a strong, unique password
• Not sharing your account with others
• Logging out of the App when using shared devices
• Notifying us immediately of any unauthorized access

7.4 Data Breach Notification

In the event of a data breach that compromises your personal information, we will:

• Notify you as required by applicable law
• Provide information about the breach and steps you can take
• Cooperate with authorities as required
• Take steps to prevent future breaches

8. YOUR PRIVACY RIGHTS AND CHOICES

You have certain rights regarding your personal information:

8.1 Access Your Information

You have the right to access the personal information we hold about you. You can:

• View your information in the App’s profile and settings
• Request a copy of your data by emailing support@theweightlossapp.com

8.2 Correct Your Information

You have the right to correct inaccurate or incomplete information. You can:

• Update your information directly in the App’s settings
• Contact us to request corrections

8.3 Delete Your Information

You have the right to request deletion of your personal information. You can:

• Delete your account through the App’s settings
• Email us at support@theweightlossapp.com to request deletion

Note: Some information may be retained as described in Section 6 (Data Retention).

8.4 Opt Out of Communications

You can opt out of certain communications:

• Marketing Emails: Click “unsubscribe” in any marketing email or adjust settings in the App
• Push Notifications: Disable in the App’s settings or your device settings
• SMS Messages: Reply “STOP” to any text message (if applicable)

Note: You cannot opt out of service-related communications (account notifications, security alerts).

8.5 Data Portability

You have the right to receive your personal information in a structured, commonly used format. Contact us at support@theweightlossapp.com to request a copy of your data.

8.6 Object to Processing

You may object to our processing of your personal information for certain purposes, such as marketing. Contact us to exercise this right.

8.7 Withdraw Consent

Where we rely on your consent to process your information, you may withdraw that consent at any time. This will not affect the lawfulness of processing before the withdrawal.

8.8 Lodge a Complaint

If you believe we have violated your privacy rights, you may:

• Contact us directly at support@theweightlossapp.com
• File a complaint with your local data protection authority

8.9 Do Not Track

Some browsers have “Do Not Track” (DNT) features. Our App does not currently respond to DNT signals.

8.10 Exercising Your Rights

To exercise any of these rights:

1. Email us at support@theweightlossapp.com
2. Provide sufficient information to verify your identity
3. Clearly describe your request

We will respond to your request within 30 days (or as required by applicable law).

9. COOKIES AND TRACKING TECHNOLOGIES

9.1 What We Use

We use cookies, pixels, software development kits (SDKs), and similar technologies to:

• Authenticate your account
• Remember your preferences and settings
• Analyze app usage and performance
• Measure effectiveness of communications
• Improve user experience

9.2 Types of Technologies

Essential Technologies: - Required for the App to function properly - Authentication and security - Cannot be disabled

Analytics Technologies: - Help us understand how you use the App - Collect usage statistics and performance data - May be disabled through App settings

Preference Technologies: - Remember your settings and preferences - May be disabled, but functionality may be limited

9.3 Third-Party Analytics

We use third-party analytics services such as:

• Firebase Analytics
• These services may collect device identifiers, usage data, and other information
• They are subject to their own privacy policies

9.4 Managing Cookies and Tracking

You can manage tracking through:

• Your mobile device settings (Limit Ad Tracking on iOS, Opt out of Ads Personalization on Android)
• The App’s settings menu
• Contacting us at support@theweightlossapp.com

Note: Disabling certain technologies may limit App functionality.

10. THIRD-PARTY SERVICES AND LINKS

10.1 Third-Party Services

The App may integrate with or link to third-party services:

• Apple App Store / Google Play Store
• Social media platforms (if you connect accounts)
• Payment processors
• Cloud services (AWS)
• AI services (Amazon Bedrock)

These third parties have their own privacy policies and terms of service. We are not responsible for their practices.

10.2 Third-Party Links

The App may contain links to external websites or resources. We are not responsible for:

• The privacy practices of these websites
• The content on external sites
• Your interactions with third-party sites

We encourage you to review the privacy policies of any third-party sites you visit.

10.3 Social Media Features

If the App includes social media features (sharing buttons, widgets):

• These features may collect information about your activities
• They are governed by the privacy policies of the respective social media companies
• Your interactions with these features are subject to their terms

11. CHILDREN’S PRIVACY

11.1 Age Restriction

The Weight Loss App is NOT intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

11.2 Parental Notice

If you are a parent or guardian and believe your child under 18 has provided personal information to us, please contact us immediately at support@theweightlossapp.com. We will delete such information from our records.

11.3 COPPA Compliance

We comply with the Children’s Online Privacy Protection Act (COPPA). If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible.

12. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

12.1 Right to Know

You have the right to request:

• Categories of personal information we collect
• Categories of sources from which we collect information
• Business or commercial purposes for collecting information
• Categories of third parties with whom we share information
• Specific pieces of personal information we have collected about you

12.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

12.3 Right to Correct

You have the right to request correction of inaccurate personal information.

12.4 Right to Opt Out

• Sale of Personal Information: We do not sell your personal information.
• Sharing for Cross-Context Behavioral Advertising: We do not share your information for this purpose.
• Sensitive Personal Information: You may limit our use of sensitive personal information (health data) to what is necessary to provide services.

12.5 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights. We will not:

• Deny you services
• Charge different prices or rates
• Provide a different level or quality of service
• Suggest you will receive different prices or services

12.6 Authorized Agents

You may designate an authorized agent to make requests on your behalf. The agent must provide:

• Written authorization from you
• Proof of their identity
• Verification of your identity

12.7 Shine the Light Law

California Civil Code Section 1798.83 permits California residents to request information about disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

12.8 Exercising California Rights

To exercise your California privacy rights:

1. Email us at support@theweightlossapp.com with “California Privacy Rights Request” in the subject line
2. Provide information to verify your identity
3. Clearly describe your request

We will respond within 45 days (with a possible 45-day extension if needed).

12.9 California Privacy Metrics

We do not collect or share personal information in ways that would require disclosure of metrics under CPRA.

13. INTERNATIONAL DATA TRANSFERS

13.1 Data Location

The Weight Loss App is based in the United States. Your information is processed and stored on servers located in the United States (AWS US regions).

13.2 International Users

If you access the App from outside the United States:

• Your information will be transferred to and processed in the United States
• The United States may have different data protection laws than your country
• By using the App, you consent to the transfer of your information to the United States

13.3 European Economic Area (EEA), UK, and Switzerland

If you are located in the EEA, UK, or Switzerland:

• We process your data based on legal grounds including consent, contract performance, legal obligations, and legitimate interests
• You have rights under the General Data Protection Regulation (GDPR) including rights to access, rectification, erasure, restriction, portability, and objection
• You may lodge a complaint with your local supervisory authority

Legal Basis for Processing: - Consent: When you provide explicit consent (e.g., marketing communications) - Contract: To provide services you’ve requested (account creation, app functionality) - Legal Obligations: To comply with applicable laws - Legitimate Interests: To improve our services, prevent fraud, and ensure security

13.4 Data Transfer Mechanisms

For international transfers, we rely on:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Your explicit consent

14. CHANGES TO THIS PRIVACY POLICY

14.1 Updates

We may update this Privacy Policy from time to time to reflect:

• Changes in our practices
• Changes in applicable laws
• New features or services
• Feedback from users
• Other operational, legal, or regulatory reasons

14.2 Notification of Changes

When we make material changes to this Privacy Policy, we will:

• Update the “Effective Date” at the top of this policy
• Notify you via email to the address associated with your account
• Display a prominent notice in the App
• Request your consent if required by applicable law

14.3 Your Acceptance

Your continued use of the App after we post changes constitutes your acceptance of the updated Privacy Policy. If you do not agree to the changes, you must stop using the App and may delete your account.

14.4 Review Regularly

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

The Weight Loss App

Email: support@ twlossapp.com

Privacy Inquiries: privacy@ twlossapp.com
Website: www.twlossapp.com

Response Time: We will respond to your inquiry within 30 days (or as required by applicable law).

ACKNOWLEDGMENT

By using The Weight Loss App, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.

Last Updated: Jan 12, 2026